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Networks are by now popular inter-organizational coordination modes. However, there is still much to know regarding how networks are governed and how their governance develops and changes through time.

This paper addresses the research question how does the governance form of networks develops over time by empirically studying the European telecommunications regulatory network using a case study approach.

We find that the network’s governance system is determined by the dialectical tension between network members (National Regulatory Agencies) and an external very influential body (the European Commission).

This tension unifies the group in the classic external conflict–internal cohesion fashion. We also identify a second dialectical tension internal to the network among its members. The tensions are triggered by evaluations carried out by an external actor (the European Commission). In general, the process observed confirms the propositions that predict a formalizing of the governance as the network grows older.

This research is based on a single case, a broader analysis of other regulatory networks among network industries at the European Union level will help researchers to establish a more comprehensive picture on the development of the governance form of this specific subset of goal-directed networks.

The purpose of this paper is to critically examine the imagery of flexible work arrangements in professional accounting employment, as presented in the Australian professional accounting journals from 2004‐2007.

The approach takes the form of a critical analysis of discourse in articles in professional accounting journals.

While talk of “balance” and “flexibility” is widespread in the professional accounting journals in Australia, accountancy is portrayed as an environment dominated by a “work hard, play hard” culture. Flexible work arrangements are presented as acceptable work practices when they provide a means of facilitating this culture, rather than as an alternative method of working.

The Australian accounting professional bodies continue to actively portray the long hours culture of professional work (and play) as the foundation of success, despite widespread concern about, first, the long‐term implications of such a lifestyle for employees’ personal wellbeing and, second, the lack of appeal of such working conditions for both existing and potential employees.

Despite the rhetoric of the need for flexible work practices to attract/retain accounting talent, accountants may find that there is limited support within the profession to facilitate career development while utilising such arrangements as part‐time work.

The imagery of the contemporary accounting work environment as presented in the professional journals has not been examined in the accounting literature. As these journals are a primary means by which the profession communicates with its members, they present a good basis for examining how the accounting profession wishes itself to be perceived.

The purpose of this paper is to identify lessons learned by schools from their involvement in the 2012 New Zealand ShakeOut nationwide earthquake drill.

The results from a survey conducted with 514 schools were collated to identify the emergency preparedness lessons learned by schools through their participation in the ShakeOut exercise.

Key findings indicated that: schools were likely to do more than the minimum when presented with a range of specific emergency preparedness activities; drills for emergency events require specific achievement objectives to be identified in order to be most effective in preparing schools; and large-scale initiatives, such as the ShakeOut exercise, encourage schools and students to engage in emergency preparedness activities.

Based on the findings, six recommendations are made to assist schools to develop effective emergency response procedures.

The present study contributes to the ongoing efforts of emergency management practitioners and academics to enhance the efficacy of school-based preparedness activities and to, ultimately, increase overall community resilience.

How can organisations and their key stakeholders, including the financial markets, benefit from the increased understanding of the role of intangibles in value creation in listed firms? One response is to challenge the finance industry to create innovative investment products based on analysis of intangibles, including human capital (HC), which can act as a lead indicator of future financial performance. This may require qualitative research specialist expertise in finance houses. The purpose of this paper is to address these issues.

The paper uses qualitative data from the trading floor of Merrill Lynch in Sydney and Hong Kong, drawing on participatory action research, by the first author. It also draws on field research interview data with biotechnology executives, using a case study approach, by the second author.

The findings suggest that finance industry may need to move beyond the use of indices and ethical investment screens to more clearly understand the role of intangibles, such as HC, in value creation.

This paper described the evolution of a set of HC analysis models, and applies them to the biotechnology industry. The results indicate that more qualitative information on listed companies can be analysed and interpreted to make the investment process more transparent to all stakeholders, including securities analysts. This may influence other researchers to extend these approaches to improve the quality of intangibles analysis.

Since waiting in a queue may induce both negative and positive effects on customers’ quality perceptions of which the queue is formed, an optimal queuing wait which is long enough but not too long to have positive effects on the pursued service is critical for successful queuing management. This study examined the existence of an optimal queuing wait at theme parks by merging the interpretative approach of institutional norms with the measuring application of the adapted Return Potential Model from crowding studies. Using quota and systematic sampling techniques, survey data were collected from 1,440 visitors to five leading theme parks in Taiwan. An optimal queuing wait represented by an institutional norm among visitors with moderate consensus for the longest acceptable waiting time (LAWT) was revealed in this study. As a critical reversal point of visitors’ quality perception, significant ascent of visitors’ crowding perception did occur when their actual waiting times exceeded their LAWT.

This special “Anbar Abstracts” issue of the Journal of Product & Brand Management is split into six sections covering abstracts under the following headings: Marketing strategy; Customer service; Pricing; Promotion; Marketing research, customer behavior; Product management.

This special “Anbar Abstracts” issue of the Journal of Business & Industrial Marketing is split into seven sections covering abstracts under the following headings: Marketing strategy; Customer service; Sales management; Promotion; Product management; Marketing research/customer behavior; Sundry.

This special “Anbar Abstracts” issue of the Marketing Intelligence & Planning is split into seven sections covering abstracts under the following headings: Marketing Strategy; Customer Service; Sales Management; Promotion; Marketing Research/Customer Behaviour; Product Management; Logistics and Distribution.

In the context of the conflicting results of earlier studies, this chapter proposes a model of pre-merger identification and commitment to merger (in a pre-merger setting) by taking into account the multi-dimensional nature of commitment. First it argues that commitment to merger, rather than commitment to organization, drives behaviour in a merger. Then pre-merger identification is hypothesized to be positively related to normative and continuance commitment and either negatively or not significantly related to affective commitment.